Vision, mission and values
Vision
To be New Zealand and Australia's leading ICT distributor in the enterprise and SMB networking sector. Supplying leading edge products and technology from world leading brands, our objective is to deliver uncompromisingly on time, with exceptional customer focus.
Mission
Through a highly automated distribution system Express Data aims to offer an unrivalled level of support to our partners. Our mission is to genuinely take care of our: customers, staff and suppliers.
Values
We are an ethical company that invests in the community and in the industry. We do this by: being passionate about the products we sell; offering relevant services that make a real difference to our partners; developing value propositions for individual customer requirements; supporting partners in their aspirations; listening to our customers and continually taking on board feedback in practical ways.
As Technology continues to develop at a rapid rate, it is important that organisations partner with specialists like Express Data to help maintain a focus on technological advances for a more efficient and cost-effective way of doing business.
To Ensure our continued success as your partner, we have a commitment not only to the best technologies available, but also to attracting and retaining the best people in the industry. Our dedicated staff are committed to delivering legendary customer service and have a proven track records.
Our Ongoing
objectives are:
To select and efficiently deliver the best enterprise-wide solutions. To provide comprehensive pre and post sales support of the highest standard. To improve user capability and efficiency through high calibre training programs.
Our History
Express Data New Zealand is a fully owned subsidiary of Express Data Australia. Our New Zealand presence was established in 1995, with a 1000sq metre high tech distribution facility in Mt Wellington, Auckland. A Southern Region Branch was added in March 1997 in Wellington and not too much later we added a Christchurch office. In September 2008 the Auckland premises moved to a 2900sq metre purpose built distribution facility nearby in George Bourke Drive Mt Wellington.
Some Key Strengths of Express Data
objectives are:
Enthusiastic people who understand the products and vendors we represent and who are focused on achieving the best solution for you as the range and complexity of open systems grows. Outstanding Products which exceed industry standards and by right are market leaders and manufactured of quality and reliable solutions. Our Efficient warehouse and distribution services ensure on-time deliveries at cost effective prices. Commitment to bring knowledge and training to the channel through new and more effective seminars geared at you the reseller.
Distributing the Right Products is the first requirement of our business. We represent only market leaders and ensure that suppliers are committed to ongoing Research and Development to maintain the viability of their range and their market position. Once a product is selected we work to build an effective partnership with our supplier. We enhance their market share by providing high levels of pre sales support, administration and accounting services. In turn, we rely on our suppliers to consistently manufacture reliable premium quality products and to generate market awareness. This assists us to achieve excellent market penetration.
Partners
Express Data does not sell any of its products directly. We distribute through our national network of resellers and Internet Service Providers. Adding value for our clients has many facets. Co-operation starts with comprehensive training for our resellers. This ensures that they are confident about selling the products we supply and that they thoroughly understand the scope of the services we offer.
Our Staff, their knowledge and commitment has resulted in building strong business relationships. Our focus on education and training will ensure we have people with the broad knowledge required in this ever changing industry.
Distribution, is key to expansion at Express Data. Our ability to deliver the product which provides the best solution, on time, at a cost effective price. Express Data works through a network of leading resellers, supplying them with products which are industry standard and market leaders. Our products are setting the pace in the industry, providing total assurance of first class performance with plenty of flexibility to meet changing needs.
Internet enabled systems allow our business partners to view our inventory levels, check pricing and query order status directly off the internet. This allows Express Data to offer our business partners an unrivalled level of service including the ability to supply product with a guaranteed next day delivery for orders placed before 6:00pm weekdays ( subject to stock availability).
The Future
At Express Data we recognise that all businesses and industries face intense competition and pressure on margins. By sharing resources and knowledge we will maintain and extend our competitive edge while ensuring optimum value for all networking customers.