As an Express Data Reseller you will experience the benefits of purchasing all your customer solutions through the one distributor - EXPRESS DATA.
Express Data have a clear focus on providing legendary customer service.
We supply products and solutions which are industry standard and market leaders, representing only the best breed of technology.
Our goal is to grow our product range to meet the continually changing needs of your business.
We encourage you to take advantage of our sales and technical expertise and learn how our products all integrate to provide your customers with the ultimate overall business solution.
At Express Data our people are passionate about what they do!
The Express Data team add value to you by delivering product focus, sales and technical training, pre-sales knowledge and a direct liaison with the vendor sales and technical teams in New Zealand.
Our customer service team is key to our success; processing hundreds of orders per day.
ANNUITY PORTAL
Our pioneering annuity tool allows our resellers to manage their end-user database by viewing upcoming sales opportunities.
It means that resellers can notify their end customers when their renewals are due. All annuities due for an end-user in any given month can be combined with the renewal codes based on last year's purchases, and the reseller will even be provided with the renewal information the vendor will need to process the order. All the reseller has to do to notify the end-user is hit three buttons. It’s that easy.
The annuity portal helps to strengthen the reseller-customer relationship by offering a secure system which ensures everything looks like it has come from the reseller – Express Data is transparent throughout the process.
FAST QUOTE
One of the newest technologically advanced tools Express Data is using that will benefit resellers is FastQuote. Express Data FastQuote is a tool that gives you customised pricing, stock and ETA’s in real time.
It works by scanning email requests for all Express Data codes, does a real time check and replies back to the original email, making it easier than ever to get a quote. You don’t even have to log-in to Express Data’s website. To use this service, email fastquote@expressdata.co.nz.
QUOTING SYSTEMS
Sales opportunities are recorded in the online quoting system. Quotes are generated by our partners and Express Data in real time. At Express Data we are continually looking to improve our service - this is achieved by adapting to new technology, using extensive control processes and review mechanisms tostreamline the entire order-management process.
B2B CAPABILITIES
Express Data provides individualised, custom reports both online and via email which allows you to effectively manage your business with real time information - invaluable for price lists, invoices, credits and statements.
Reports include: order confirmation, back order reports, and return authorisations.
ORDER PROCESSING
Express Data is working toward transparency in our processes so you can trace your order every step of the way. Systems created for efficient and accurate order processing include the ED basket. This customised database is designed toincrease the total management of orders and reduce turnaround times. Orders are scanned into the system so we can track the path the order takes and relay that information back to you.
DISTRIBUTION:
Our objective is to deliver ON TIME, with exceptional customer focus. Express Data aims to provide unrivalled service. We electronically track all the steps of the shipping processes. Information is then fed into our databases and accounting system, providing instantaneous updates on stock availability, pricing, orders, delivery status and invoicing. This information can also be accessed via our website which provides the information you need to effectively manage your business.
CONFIGURATIONS
Express Data configurations is a value add service that Express Data offers at a time of purchase.
Express Data may take one or more products from Stock On-Hand and reconfigure them to meet your specifications.
LOCAL STOCK
Availability of all products is shown on the Express Data website in real time. 95 per cent of all orders placed with Express Data before 12pm will be shipped the same day to local and overnight destinations. This applies to products in stock and does not include orders using special pricing or goods to be configured.
DIRECT SHIP
On request we have the flexibility to configure our systems to allow direct shipping to your end-customer(s). Product leaving our warehouse will be shipped in generic packaging, with dispatch documents containing your logo and delivery instructions. Proof of delivery is available online and in real-time from our website - ensuring you don’t lose control of the transaction.